Ken-Nel Pet Food Distributors

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OUR CUSTOMER PRIVACY POLICY

Protecting your privacy is important to us. We hope the following statement will help you understand how Ken-nel Pet Food Distributors collects, uses and safeguards the personal information you provide to us on our site.

It is our policy at Ken-nel Pet Food Distributors to respect and protect the privacy of our Customers.

Except for a Customers, or our Banking Facilities; We never share, lease or sell your information to any outside entities (excluding; Law enforcement in the performance of their respective duties).

Customers orders are processed using PayPal and are secure and safe.
The only information that Customers will be asked for by Ken-nel Pet Food Distributors is: Name, Phone Number, and Address (if applicable for shipping).
When ordering online- All of your Banking information will be collected and retained by PayPal. Your information will then be shared with and processed by our Banking Facilities; Sent to, and processed by Your Bank. Your Information is NOT collected, nor is it retained by Ken-nel Pet Food Distributors. The only time Ken-nel Pet Food Distributors would have access to this information, is in the case of a disputed payment.
When ordering by phone, domestic mail or email- Ken-nel Pet Food Distributors is the sole entity to collect and recieve your information. Your information is retained in a strictly limited access office, under lock and key. ONLY the owners of Ken-nel Pet Food Distributors have access to these files.
Unless a Customer requests or subscribes to a newsletter,mailing or emailing; Customers will not be contacted by Ken-nel Pet Food Distributors. (excluding change of contact information or location of Ken-nel Pet Food Distributors.)
Anyone having questions or needing clarity of any functionality of Ken-nel Pet Food Distributors, its Policies or Operating Procedures; May recieve such by utilizing any of the information found on our 'Contact Us" page.
In the event that a Customer has need or just cause to change, remove or delete Banking, Personal or Ordering Information; Such may be done by contacting Ken-nel Pet Food Distributors by utilizing the "Contact us" page.
Any Customer that has placed an order and having need to change or delete ordering formation may attempt to do so by immediately contacting Ken-nel Pet Food Distributors by utilizing the "Orders" phone number on the "Contact Us" page within One Business Day of placing the order. If more than One Business Day has passed, every attempt possible will be made by Ken-nel Pet Food Distributors to assist the Customer. However, once the order has been shipped or delivered; The Customer is responsible for Shipping/Delivery To and From and a Restocking Fee of $20.00.
The only time other than set forth above that a Customers information would be used by Ken-nel Pet Food Distributors is in the attempted collection of a disputed payment. Ken-nel Pet Food Distributors will make every attempt to fulfill its Satisfaction Guarantee. In the Event that there is just cause on the behalf of Ken-nel Pet Food Distributors to attempt to recieve monetary compensation through proper legal options, your information would be accessed.

** ANY CHANGES MADE TO THE PRIVACY POLICY OF KEN-NEL PET FOOD DISTRIBUTORS WILL BE MADE AFTER THIS POINT ON THIS PAGE AND WILL BE PRECEDED BY THE DATE OF ENTRY.

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